This tutorial will explain how to contact MTN Nigeria customer service without experiencing any difficulties – through phone number, email, Whatsapp, and other ways.
MTN is one of the largest telecommunications companies in Nigeria. This telecommunications behemoth serves millions of residents in nearly every corner of Nigeria with internet and mobile network services.
Needless to say, a telecom firm of this size must have many convenient methods for clients to obtain help. The network seems to have done just that.
There are various simple ways to contact an MTN customer service specialist. Continue reading to learn about those simple methods.
MTN Nigeria customer care phone number
Dial 180 from an MTN line, 08031000180 from other networks, or +2348031000180 from outside Nigeria.
Note: Calling another network or outside Nigeria may incur additional charges, depending on your network operator.
However, if you reside in Nigeria and dial 180 from your MTN line, the call is completely free. To put it another way, 180 is a toll-free number available to all MTN users.
After calling 180, you may be directed to leave the self-care site and talk with a customer service agent through further steps.
One disadvantage of contacting MTN customer service through phone is that consumers may have to wait an extended length of time for their calls to be answered. Everything is dependent on how busy the day is.
MTN customer care email address
Another option is to contact MTN Nigeria by email at [email protected]
After a few moments (depending on the level of activity of the customer service specialists), you will get a message in response to your complaint or enquiry.
MTN Customer care live chat
To talk online with an MTN customer service person, just visit the live chat platform.
Following that, you must enter your name, phone number, email address, and a message containing your request or complaint, followed by a click on the ‘Start Chat’ button.
Other ways to contact MTN Customer care:
Send your message to the official Facebook page using: http://www.facebook.com/MTNLoaded.
Tweet either: http://twitter.com/MTNNG or https://twitter.com/MTN180.
Complete the customer service feedback form located on the official webpage. http://www.mtnonline.com/mtn-customer-care/customer-feedback-form.
Write a letter
Send your address it with the following details:
The Customer Care Manager,
MTN Nigeria Communications Limited
4 Aromire Street
Off Kingsway Road